Bringing a dash of insider flair to hospitality IT, Break Bread Consulting sets the table for success with a team steeped in industry experience.
A distinguishing factor for the company is its ability to comprehend clients’ distinct needs, workflows, and pain points. It ensures that the technological solutions implemented by clients align with the operational demands of their restaurants, creating a recipe for success rooted in genuine understanding.
“We partner closely with our clients to identify and implement technology solutions that fit best with their current setup. As we work together, we become an extension of their team, providing additional bandwidth and expertise during pivotal times of business growth,” says Brianne Harvey, founder and CEO.
Break Bread Consulting’s forte lies in addressing restaurants’ daily challenges – projects that may stretch their bandwidth or require specialized expertise. A prevalent issue in the industry is when consultants adopt a one-size-fits-all mentality, leading to technology implementations that do not seamlessly integrate into daily operations. Break Bread Consulting addresses this by offering advisory services that leverage its hospitality expertise.
The roster of seasoned culinary experts, including executive chefs, general managers, beverage directors, and regional directors, brings intimate knowledge of the restaurant industry. Unlike traditional IT consultants, Break Bread’s team recognizes the common challenge of a disconnect between consulting approaches and existing restaurant processes. It steps in as more than a consultant; it becomes an extension of the client team, offering interim and ongoing solutions without the burden of payroll complexities. Instead of enforcing technological changes, the team acts as trusted advisors, deeply understanding each restaurant’s workflows, pain points, and objectives.
We partner closely with our clients to identify and implement technology solutions that fit best with their current setup. As we work together, we become an extension of their team, providing additional bandwidth and expertise during pivotal times of business growth
Break Bread Consulting specializes in effectively managing the complexities of diverse third-party delivery platforms crucial for modern restaurants. Its experts excel at synchronizing menus, availability details, and order data across numerous apps, websites, and point of sale (POS) systems.
What sets Break Bread apart is its vendor-agnostic approach, emphasizing flexibility and adaptability. Clients have the freedom to choose any system, whether familiar or new, and the team communicates openly to understand their preferences and experiences. Break Bread evaluates various software options in the market, aligning them with client goals and identifying essential features for seamless operations. This unbiased approach ensures a transparent and collaborative partnership.
However, Break Bread doesn’t stop at implementation. It goes the extra mile by providing ongoing IT support. From after-hours troubleshooting assistance to dedicated support teams customized for specific restaurant groups, the consultancy integrates itself as an extension of each restaurant’s own IT staff—solidifying its commitment to long-term success for clients.
Break Bread has showcased remarkable expertise in supporting lean-run restaurants impacted by the COVID-19 pandemic. The consultancy successfully supported businesses with ambitious goals amid the challenges of limited staffing, cultivating enduring relationships in the process.
With an approach rooted in genuine collaboration, Break Bread Consulting establishes a deeper level of trust with the diverse range of restaurants they serve—sustaining partnerships that can weather any storm.
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